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Occupation Description

All protective service workers not listed separately.

State and National Wages

Wage Table

Hourly Wage Chart

Yearly Wage Chart

Location	Pay Period	2008
		10%	25%	Median	75%	90%
United States	Hourly	$8.36	$10.39	$14.00	$19.15	$25.53
	Yearly	$17,400	$21,600	$29,100	$39,800	$53,100
New York	Hourly	$8.50	$10.51	$16.68	$23.29	$28.98
	Yearly	$17,700	$21,900	$34,700	$48,400	$60,300

Wage Table

Hourly Wage Chart

Yearly Wage Chart

• High is the wage at which 90% of workers earn less and 10% earn more.
• Middle is the wage at which 50% of workers earn less and 50% earn more.
• Low is the wage at which 10% of workers earn less and 90% earn more.

Wage Table

Hourly Wage Chart

Yearly Wage Chart

• High is the wage at which 90% of workers earn less and 10% earn more.
• Middle is the wage at which 50% of workers earn less and 50% earn more.
• Low is the wage at which 10% of workers earn less and 90% earn more.

Occupation Wages FAQs

Median Wage by Occupation Across States
Compare Wages by Occupation and Local Area
Compare Wages by Metropolitan Areas

National Data Source: Bureau of Labor Statistics, Occupational Employment Statistics Survey
State Data Source: New York Wage Information

State and National Trends

Note: The data for the State Employment Trends and the National Employment Trends are not directly comparable. The projections period for state data is 2006-2016, while the projections period for national data is 2008-2018.

Occupation Trends FAQs

Employment Trends by Occupation Across States
Compare Employment Trends by Occupation
Employment Trends by Industry and Occupation

National Data Source: Bureau of Labor Statistics, Office of Occupational Statistics and Employment Projections
State Data Source: New York State Department of Labor

Knowledge, Skills, and Abilities

Protective Service Workers, All Other are grouped into the following occupations for which the most important knowledge, skills, and abilities (KSAs) are listed.

• Loss Prevention Specialists
• Transportation Security Officers

There is no information about knowledge, skills and abilities. This may occur because data has not been collected or because this is a composite occupation (e.g., "All Other").

Knowledge:

• Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
• Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Skills: No information about "Skills" for this occupation is available.

Abilities:

• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Selective Attention - The ability to concentrate on a task over a period of time without being distracted.
• Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
• Flexibility of Closure - The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
• Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.

Source: Occupational Information Network: Transportation Security Officers.

Tasks and Activities

Protective Service Workers, All Other are grouped into the following occupations for which occupation specific tasks, the most important generalized work activities, and detailed work activities are listed.

• Loss Prevention Specialists
• Transportation Security Officers

Occupation Specific Tasks:

• Apprehend shoplifters in accordance with guidelines.
• Collaborate with law enforcement agencies to report or investigate crimes.
• Conduct employee background investigations and review reports with operational or human resources managers.
• Conduct store audits to identify problem areas or procedural deficiencies.
• Coordinate with risk management, human resources, or other departments to assist in company programs, investigations, or training.
• Direct work of contract security officers or other loss prevention agents.
• Identify and report merchandise or stock shortages.
• Identify and report safety concerns to maintain a safe shopping and working environment.
• Implement and monitor processes to reduce property and financial losses.
• Inspect buildings, equipment, or access points to determine security risks.
• Investigate known or suspected internal theft, external theft or vendor fraud.
• Maintain documentation or reports on security-related incidents or investigations.
• Monitor compliance with standard operating procedures for loss prevention, physical security, or risk management.
• Perform covert surveillance of areas susceptible to loss, such loading docks, distribution centers, and warehouses.
• Prepare written reports on investigations.
• Recommend methods to reduce potential financial fraud losses.
• Recommend new or improved processes or equipment to reduce risk exposure.
• Respond to critical incidents, such as catastrophic events, violent weather, and civil disorders.
• Testify in civil or criminal court proceedings.
• Train establishment personnel in loss prevention activities.
• Verify proper functioning of physical security systems, such as closed-circuit TVs, alarms, sensor tag systems, and locks.

Generalized Work Activities: No information about "Generalized Work Activities" for this occupation is available.

Detailed Work Activities: No information about "Detailed Work Activities" for this occupation is available.

Source: Occupational Information Network: Loss Prevention Specialists.

Occupation Specific Tasks:

• Ask passengers to remove shoes and divest themselves of metal objects prior to walking through metal detectors.
• Challenge suspicious people, requesting their badges and asking what their business is in a particular areas.
• Check passengers' tickets to ensure that they are valid, and to determine whether passengers have designations that require special handling, such as providing photo identification.
• Close entry areas following security breaches or reopen areas after receiving notification that the airport is secure.
• Confiscate dangerous items and hazardous materials found in opened bags and turn them over to airlines for disposal.
• Contact leads or supervisors to discuss objects of concern that are not on prohibited object lists.
• Contact police directly in cases of urgent security issues, using phones or two-way radios.
• Decide whether baggage that triggers alarms should be searched or should be allowed to pass through.
• Direct passengers to areas where they can pick up their baggage after screening is complete.
• Follow those who breach security until police or other security personnel arrive to apprehend them.
• Inform other screeners when baggage should not be opened because it might contain explosives.
• Inform passengers of how to mail prohibited items to themselves, or confiscate these items.
• Inspect carry-on items, using x-ray viewing equipment, to determine whether items contain objects that warrant further investigation.
• Inspect checked baggage for signs of tampering.
• Locate suspicious bags pictured in printouts sent from remote monitoring areas, and set these bags aside for inspection.
• Monitor passenger flow through screening checkpoints to ensure order and efficiency.
• Notify supervisors or other appropriate personnel when security breaches occur.
• Patrol work areas to detect any suspicious items.
• Perform pat-down or hand-held wand searches of passengers who have triggered machine alarms, who are unable to pass through metal detectors, or who have been randomly identified for such searches.
• Provide directions and respond to passenger inquiries.
• Record information about any baggage that sets off alarms in monitoring equipment.
• Search carry-on or checked baggage by hand when it is suspected to contain prohibited items such as weapons.
• Send checked baggage through automated screening machines, and set bags aside for searching or rescreening as indicated by equipment.
• Test baggage for any explosive materials, using equipment such as explosive detection machines or chemical swab systems.
• View images of checked bags and cargo, using remote screening equipment, and alert baggage screeners or handlers to any possible problems.
• Watch for potentially dangerous persons whose pictures are posted at checkpoints.

Generalized Work Activities:

• Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
• Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
• Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Detailed Work Activities: No information about "Detailed Work Activities" for this occupation is available.

Source: Occupational Information Network: Transportation Security Officers.

Tools and Technology

Transportation Security Officers  View Detailed Report

Tools:

• Chemical test strips or papers - Chemical detection testing kits
• Desktop computers - Desktop computers
• Magnetic particle examination equipment - Body imaging scanners
• Metal detectors - Handheld metal detectors, Walk-through metal detectors
• Weapons or explosives detectors - Explosive detection systems, Explosive trace portals

Technology:

• Data base user interface and query software - Data entry software
• Spreadsheet software - Microsoft Excel
• Word processing software - Microsoft Word

Source: Occupational Information Network: Transportation Security Officers.

Education and Training

Occupation: Protective Service Workers, All Other
Most Common Educational/Training Level: Short-term on-the-job training
Related Instructional Programs:

• Securities Services Administration/Management
• Security and Protective Services, Other

WIA Eligible Training Provider List: http://www.labor.state.ny.us/ETP/default.asp

Source: Bureau of Labor Statistics, Office of Occupational Statistics and Employment Projections (Education/Training Level, Educational Attainment); National Center for Education Statistics (Typical Instructional Programs)

Related Occupation Profiles
Occupations with similar skill requirements

• Ambulance Drivers and Attendants, Except Emergency Medical Technicians
• Bailiffs
• Correctional Officers and Jailers
• Detectives and Criminal Investigators
• Emergency Medical Technicians and Paramedics
• Fire Fighters
• Fire Inspectors and Investigators
• Fish and Game Wardens
• Nursing Aides, Orderlies, and Attendants
• Police and Sheriff's Patrol Officers
• Private Detectives and Investigators
• Railroad Brake, Signal, and Switch Operators
• Transit and Railroad Police
• Transportation Inspectors
• Umpires, Referees, and Other Sports Officials

Web Resources

Fire Fighting and Prevention Workers
First-Line Supervisors/Managers, Protective Service Workers
Law Enforcement Workers
Other Protective Service Workers

• Fire Fighters, California Occupational Guide
• Fire/EMS/ Safety Center, Minnesota State Colleges and Universities
• Firefighter, Princeton Review
• Firefighters, Job Futures
• Firefighting Occupations, Occupational Outlook Handbook
• Forest Firefighter, Future Farmers of America
• Municipal Fire Fighters, CareerZone

• Fire Warden, Future Farmers of America

• Conservation and Fishery Officers, Human Resources and Skills Development Canada
• Correctional Officers, Occupational Outlook Handbook
• Correctional Officers and Jailers, California Occupational Guide
• Corrections Officer, Princeton Review
• Criminologist, Princeton Review
• Detective and Private Investigator, Princeton Review
• FBI Agent, Princeton Review
• Fish and Game Wardens, California Occupational Guide
• Game Warden, Future Farmers of America
• Park Ranger, California Occupational Guide
• Park Ranger, Princeton Review
• Police and Detectives, Occupational Outlook Handbook
• Police Identification and Records Officers, CareerZone
• Police Officer and Manager, Princeton Review
• Police Officers (Except Commissioned), Job Futures
• Probation Officers and Correctional Treatment Specialists, Occupational Outlook Handbook
• Probation Officers and Parole Agents, California Occupational Guide

• Forest Ranger, Future Farmers of America
• Lifeguards, California Occupational Guide
• Park Ranger, Future Farmers of America
• Private Detectives and Investigators, Occupational Outlook Handbook
• Private Detectives and Investigators, CareerZone
• Security Guards, California Occupational Guide
• Security Guards, CareerZone
• Security Guards and Gaming Surveillance Officers, Occupational Outlook Handbook
• Security Guards and Related Occupations, Job Futures